EN
·
ES
Most 3PLs scan a box and ship it. We capture device-level serial numbers on every pick, every QC step, every outbound. Built for industries where "we think it shipped" isn't good enough.
Most warehouses run on speed-optimized automation: scan a master barcode, ship a sealed box, move to the next order. That model works — until a customer files a warranty claim, a regulator audits your chain of custody, or a high-value device goes missing and nobody can prove which unit went where.
For regulated industries, e-commerce sellers with warranty obligations, and brands shipping serialized inventory, the gap between "the order shipped" and "this specific serial number shipped to this specific customer on this date" is where liability, chargebacks, and compliance failures live.
We don't offer "premium tracking" as an upsell. Every client, every order, every unit runs through the same three-layer protocol — because the moment you make traceability optional, you lose the ability to defend it later.
We capture serial numbers, IMEIs, lot codes, and unique identifiers at receiving, pick, and outbound. Every scan writes to SkuVault with timestamp, operator ID, and order reference. When you need to prove that serial #SN-44820 left our facility on Tuesday at 3:47 PM, in tracking #1Z999, packed by Joe — you have the record.
Automated systems scan. Trained operators inspect. Every order goes through a human QC pass — packaging integrity, label accuracy, accessory completeness, visible damage, serial verification against the pick list. Slower than full automation. Catches the things automation never sees.
Every order generates a complete digital trail: who picked it, what serials were included, what QC steps were completed, what carrier picked it up, what manifest it belongs to. Exportable, timestamped, and queryable by serial number, order ID, date range, or client. If you get audited, you don't scramble — you export.
When compliance, warranty programs, or brand protection are on the line, serial-level records are the difference between a defensible operation and a guess.
IMEI tracking, carrier compliance, device activation records. When a carrier requires proof of which specific IMEI shipped on which date for warranty exchanges or fraud investigations, we have the chain of custody.
Serial-level outbound records let your warranty team validate claims instantly. No more "we think this unit is within warranty" — you know the exact ship date, condition at QC, and original order.
Cigars, supplements, regulated B2B inventory, controlled-distribution products. Audit trails that satisfy FDA, FTC, and state-level distribution requirements.
Lot tracking, expiration management, sterile packaging verification. The same protocol we run on every order, with the documentation regulators expect.
Counterfeit claims, inauthentic-listing complaints, A-to-z guarantee disputes. Serial-level records are the strongest evidence Amazon accepts when defending your account.
Cross-border B2B with serial-level outbound manifests. Customs, customer disputes, and inventory reconciliation become tractable when every unit on the pallet is traceable.
Five steps. Every order. No exceptions.
Each unit is scanned individually. Serial numbers, IMEIs, or lot codes are captured against the inbound PO. Discrepancies are flagged before inventory is released to picking.
Orders are picked manually against the pick list. The operator scans each serial as it's added to the order — the system blocks the order from progressing if a serial doesn't match.
A second operator verifies the pick: serials match the order, packaging is intact, accessories are complete, label is correct. Pass/fail is logged with operator ID.
Carrier label is generated and linked to the order record. Tracking number, carrier, weight, dimensions, and ship date are written to the manifest. The manifest is generated as a PDF and a verifiable public link.
Any time after — minutes, months, years — you can query by serial, order, date, or client and export a complete chain-of-custody record.
For the industries we serve, a 4-hour cycle time means nothing if you can't prove what shipped. We optimize for verifiability, not for benchmark-chasing throughput numbers that look good in a deck but collapse the first time you need to defend a single unit.
Our team knows every client's protocol by name. They're not buying boxes moved per hour — they're buying the answer to "which serial, when, to whom, packed by whom, with what verification." That answer requires people, process, and the discipline to refuse shortcuts.
If your fulfillment partner can't answer that question in 60 seconds, you have a traceability problem. We built FR-Logistics so you don't.
Tell us about your SKUs, volume, and compliance requirements. We'll send back a custom quote with the exact protocol for your inventory — including QC checkpoints, serial-capture workflow, and audit-export structure.