Is there a monthly fee?
Basic membership is free. We only charge for premium services (extended storage beyond 14 days, multi-package consolidation for bulk orders, pickup outside standard hours).
How long can I store my packages before pickup?
14 days free. After that, $1/package/day applies. Most members pick up within 3-5 days.
Can I receive packages from Amazon, Shein, Temu, etc.?
Yes. Any US-based online retailer. Just use your EcoPack+ Doral address at checkout. We accept all major carriers: USPS, UPS, FedEx, Amazon, DHL.
What about large items (furniture, TVs)?
We accept items up to 70 lbs / 30 inches per side as standard. For larger items, contact us first.
How do I get my EcoPack+ address?
Fill the signup form above. We activate your address within 1 business day and you can start using it immediately.
Is EcoPack+ available in Spanish?
Β‘SΓ! All WhatsApp communications, emails, and in-person service can be in Spanish. Our team is 100% bilingual.