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FR-Logistics Miami is a boutique 3PL. When you sign on, you work directly with Jose Fuentes — owner, operator, and 20-year logistics veteran. Not a call center. Not a sales rep. The person responsible for your shipment.
Jose Fuentes started his logistics career over two decades ago, working his way from the warehouse floor to operations leadership at multiple Miami freight companies. He saw what e-commerce sellers truly needed — and what most 3PLs were getting wrong.
Most 3PLs chase scale at the expense of service. They lock you into long contracts, hide pricing behind sales calls, and bury operational details in tickets that take weeks to resolve. Jose built FR-Logistics to be the opposite: a boutique operation where the owner knows your name, your products, and your goals.
Today, FR-Logistics serves LATAM brands selling on Amazon USA, Shopify DTC merchants who want real fulfillment expertise, and EcoPack+ members tired of porch piracy. The through-line: personal service, transparent pricing, and operational excellence that matches enterprise 3PLs at a fraction of the overhead.
Six principles that guide every decision — from which clients we take on to how we handle the rare mistake.
Rates published. Processes documented. No hidden fees, no surprise line items. You should know exactly what you're paying for — and what you're getting.
If we screw up, we own it and fix it. No finger-pointing at carriers, Amazon, or "the system." Your shipment is our responsibility.
LATAM is in our DNA. Spanish as a first language for most of the team. We understand the business culture, customs, and expectations of Latin American brands.
Our EcoPack+ service and cardboard recycling program aren't marketing — they're part of how we operate. We choose reusable over disposable wherever practical.
99%+ FBA prep accuracy, zero chargebacks, 24-hour cross-dock turnaround. Enterprise-grade metrics in a boutique operation.
We're not trying to sell you 50 services you don't need. Start small, grow together. Most of our clients have been with us 3+ years.
Credentials matter. Here's how we back up the promises with third-party validation.
Listed in the official Amazon Service Provider Network directory. Our facility, processes, and quality have been audited by Amazon.
View SPN profileVerified client reviews on both Clutch.co and Google — real feedback from real clients, not cherry-picked testimonials.
See Google reviewsFR-Logistics Miami, Inc. is a Florida C-Corp in good standing. Fully insured facility at 10893 NW 17th St Unit 121, Doral, FL 33172.
Discovery call with Jose directly. No sales reps, no hand-offs.